Skip to main content

Chat Bot FAQ

Do you offer private boats or private transfers?
Yes, but only in Lombok and the Gili Islands. We offer private transfers between Lombok and the Gilis, within Lombok, and between the three Gili Islands.
 
Which routes have private transfers?
  • Lombok to the Gilis: Senggigi, Teluk Nare, Lombok Airport or Kuta Lombok to the Gili Islands.
  • Within Lombok: Senggigi to Kuta Lombok, and Lombok Airport to Kuta Lombok.
  • Between the Gilis: Gili Trawangan, Gili Meno and Gili Air.
All of these also run in the opposite direction.  For other private transfers for Lombok and the Gili Islands are available on www.gili-islandtransfers.com
 
Do you offer private transfers from Bali?
No. We don't offer private transfers between Bali and Lombok or between Bali and the Gili Islands. From Bali (Padang Bai, Sanur, Serangan, Amed, Nusa Penida) you can book a scheduled fast boat on Gilibookings.com.
 
How late can I book my fast boat?
It depends on the operator. The table shows the latest you can book the fast boat ticket and any land transfer (pick-up or drop-off).
  • Blue Water Express: You can book the fast boat ticket up to 5 hours before departure. You can book a land transfer (pick-up or drop-off) up to 16 hours before departure.
  • D'Camel Fast Ferry: You can book the fast boat ticket up to 5 hours before departure. You can book a land transfer up to 20 hours before departure.
  • Einstein Fast Boat: You can book the fast boat ticket and a land transfer up to 20 hours before departure.
  • Eka Jaya Fast Ferry: You can book the fast boat ticket up to 5 hours before departure. You can book a land transfer up to 56 hours before departure.
  • El Rey: You can book the fast boat ticket and a land transfer up to 18 hours before departure.
  • Gili Getaway: You can book the fast boat ticket until 21:30 the day before departure. You can book a land transfer up to 18 hours before departure.
  • Gili Gili Fast Boat: You can book the fast boat ticket until 21:30 the day before departure. You can book a land transfer up to 48 hours before departure.
  • Scoot Cruises: You can book the fast boat ticket until 21:00 the day before departure. You can book a land transfer up to 24 hours before departure.
  • Sudin Transport: You can book the private transfer up to 6 hours before departure.

Can I book a ticket on the day of travel?
Only with operators whose cut-off is a number of hours before departure, such as Blue Water Express, D'Camel, Eka Jaya or Sudin, and only if the departure is later in the day. Operators with a cut-off the evening before, such as Gili Getaway, Gili Gili and Scoot, don't take same-day bookings.
 
Do you offer open return tickets?
No. We don't offer open return tickets. Every ticket is booked for a specific date and departure time.
 
Which harbour do boats use in Nusa Lembongan?
Nusa Lembongan has more than one harbour, and the harbour depends on the operator.
  • Scoot Cruises: departs from Jungut Batu.
  • D'Camel Fast Ferry: departs from Jungut Batu.
  • Eka Jaya Fast Ferry: departs from Yellow Bridge.
Which harbour do boats use in Nusa Penida?
Nusa Penida has more than one harbour, and the harbour depends on the operator.
  • El Rey Fast Cruise: departs from Banjar Nyuh.
  • Eka Jaya Fast Ferry: departs from Banjar Nyuh.
  • Gili Getaway: departs from Buyuk Harbour.
  • Blue Water Express: departs from Buyuk Harbour.
  • D'Camel Fast Ferry: departs from Toya Pakeh.
Is the price in the search results per passenger or for all passengers?
The price shown in the search results is the total for the number of passengers you selected. If you change the number of passengers, the price changes with it.
 
How far in advance can I book tickets?
Generally, tickets can be booked up to one year in advance. However, this varies depending on the route and ferry operator. Use the search box on Gilibookings.com to check availability for your travel dates, or contact us for assistance.
Loading…